7t77 Privacy Policy
At 7t77, we treat your personal data with the same care and discretion that we bring to every aspect of our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you hold over your own data as a 7t77 player in Bangladesh.
Our Core Privacy Principles
These six principles guide every data decision we make at 7t77. The full legal text in each section below governs in all cases.
Data Minimisation
7t77 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and the delivery of platform services. We do not collect data for its own sake.
Security by Design
All data transmitted between your device and our servers is protected by 256-bit SSL encryption. Account credentials are stored using industry-standard cryptographic hashing. Security is built into every layer of the 7t77 platform architecture.
Your Rights Come First
You have the right to access, correct, and request deletion of your personal data at any time. 7t77 will respond to all data rights requests within a reasonable timeframe and will not obstruct the legitimate exercise of your rights.
No Unauthorised Sharing
7t77 will never sell your personal data to third-party commercial entities. Data shared with service providers — such as payment processors and KYC verification services — is shared only under strict contractual data protection obligations.
Purpose Limitation
Personal data collected for one stated purpose will not be repurposed for a different, incompatible use without your explicit consent. Marketing communications require a separate opt-in and can be withdrawn at any time through your account settings.
Transparency
This Privacy Policy is written in plain English so that every 7t77 player in Bangladesh can clearly understand how their data is handled. We update this document whenever our data practices change and always display the effective date prominently.
01 Introduction
This Privacy Policy ("Policy") describes how 7t77 ("7t77", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://7t77.io ("the Platform"), collects, processes, stores, and protects personal data relating to registered players, visitors, and prospective users ("you", "your").
By registering an account on the 7t77 platform or by continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood the practices described herein. This Policy forms part of your overall agreement with 7t77 and should be read alongside the 7t77 Terms and Conditions and the Responsible Gaming Policy.
7t77 is committed to handling personal data responsibly. Our data practices are designed around the principles of transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. Where we rely on your consent to process data, you retain the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
02 Data Controller
7t77 acts as the data controller in respect of personal data collected through the platform. As data controller, 7t77 determines the purposes and means of processing personal data collected from players and visitors. Where 7t77 engages third-party service providers to process personal data on its behalf, those providers act as data processors and are bound by contractual obligations that restrict their use of the data to the specific services they provide to 7t77.
All data rights requests, privacy enquiries, and data-related complaints should be directed to the 7t77 support team via live chat or by email to [email protected]. Contact details are listed in full in Section 15 of this Policy.
03 Data We Collect
7t77 collects personal data in several categories depending on the nature of your interaction with the platform. The following table summarises the categories of data we collect and the context in which they arise:
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Account registration, KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, support communications |
| Verification Documents | National ID, passport, proof of address | KYC verification process |
| Financial Data | bKash number, Nagad number, Rocket number, masked card details | Deposit and withdrawal processing |
| Transaction Data | Deposit history, withdrawal history, bet records, game session logs | Platform use, financial record-keeping |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform access (automatic collection) |
| Usage Data | Pages visited, games played, time on platform, click patterns | Platform analytics (automatic collection) |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channel | Marketing consent management |
7t77 does not collect special categories of sensitive personal data (such as health data, racial or ethnic origin, religious beliefs, or biometric data) unless this is strictly required for responsible gaming purposes — for example, where a player discloses a gambling-related health concern when requesting self-exclusion. Such data is treated with the highest level of protection and accessed only by authorised compliance and support personnel.
04 How We Collect Data
Personal data is collected through the following channels:
4.1 Direct Collection
Data you provide directly when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, respond to a survey or promotion, or update your account profile.
4.2 Automatic Collection
Technical and usage data collected automatically when you access the platform, including through server logs, cookies, session tracking, and analytics tools. This data is collected to ensure platform security, detect fraudulent access patterns, and improve the user experience. See Section 10 for detailed information on cookies.
4.3 Third-Party Sources
In some circumstances, 7t77 may receive personal data from third-party sources to supplement the information you have provided. This includes identity verification data from KYC service providers (used to cross-check the documents you submit), fraud detection signals from payment processors, and responsible gaming data from self-exclusion databases where 7t77 is a participating operator.
05 How We Use Your Data
7t77 uses the personal data we hold about you for the following purposes:
- Account Management: To create, maintain, and administer your 7t77 player account, including processing account updates and handling account closure requests.
- Identity Verification: To verify your identity and age in accordance with our KYC obligations, ensuring that only eligible players aged 21 and above access real-money features.
- Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other accepted payment methods, and to maintain financial transaction records.
- Platform Delivery: To provide access to casino games, sports betting markets, live dealer tables, slots, and Rummy, and to personalise the platform experience where you have enabled personalisation features.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and prohibited conduct as described in the 7t77 Terms and Conditions.
- Customer Support: To respond to your support enquiries, process complaints, and communicate account-related notices.
- Responsible Gaming: To administer deposit limits, session time limits, cooling-off periods, and self-exclusion requests, and to proactively identify play patterns that may indicate problem gambling behaviour.
- Legal Compliance: To meet our obligations under applicable anti-money laundering regulations, financial reporting requirements, and any other legal obligations to which 7t77 is subject.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided explicit consent to receive such communications. You may withdraw marketing consent at any time through your account settings or by contacting support.
- Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and improve the overall quality and reliability of the 7t77 platform.
06 Legal Basis for Processing
7t77 relies on the following legal bases to process your personal data, depending on the specific purpose of the processing:
- Contractual Necessity: Processing required to fulfil our contractual obligations to you under the 7t77 Terms and Conditions — including account management, payment processing, and game delivery.
- Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering obligations, identity verification requirements, and financial record-keeping rules.
- Legitimate Interests: Processing necessary for our legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and platform analytics — provided those interests are not overridden by your rights and interests.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — in particular, the sending of marketing communications and optional personalisation features. You may withdraw consent at any time without affecting the lawfulness of prior processing.
07 Data Sharing
7t77 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Personal data is shared only in the limited circumstances described below:
7.1 Service Providers (Data Processors)
7t77 engages third-party service providers who process personal data on our behalf and under our instruction. These include: KYC and identity verification providers; payment processing networks (bKash, Nagad, Rocket, Upay, Visa, Mastercard); game providers (Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Habanero, Spribe); customer support platform providers; cloud hosting and infrastructure providers; and fraud detection and anti-money laundering screening services. All such providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to 7t77.
7.2 Legal and Regulatory Disclosure
7t77 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 7t77, our players, or the public.
7.3 Responsible Gaming Bodies
Where a player has registered a self-exclusion request, relevant identifying data may be shared with responsible gaming databases or self-exclusion schemes that 7t77 participates in, to help enforce that exclusion across participating platforms.
08 Data Retention
7t77 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal / AML compliance |
| KYC Documents | 5 years from date of verification | Regulatory obligation |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping law |
| Bet and Game Session Logs | 5 years from session date | Dispute resolution / legal compliance |
| Support Communications | 3 years from last interaction | Legitimate interests |
| Marketing Preference Records | Until consent withdrawn + 1 year | Consent / legal compliance |
| Technical / Usage Logs | 13 months from collection | Security / platform analytics |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is not technically feasible within the retention period, the data is pseudonymised and access-restricted pending deletion.
09 Security Measures
7t77 implements a multi-layered security architecture to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:
- Encryption in Transit: All data exchanged between your device and our servers is encrypted using TLS (Transport Layer Security) with 256-bit encryption. This applies to all platform pages, API calls, and payment processing flows.
- Encryption at Rest: Sensitive personal data stored on 7t77 infrastructure is encrypted at rest using AES-256 encryption. This includes KYC documents, payment method identifiers, and account credential hashes.
- Password Security: Account passwords are never stored in plaintext. They are processed using industry-standard one-way cryptographic hashing algorithms with per-user salting.
- Access Controls: Access to personal data within 7t77's internal systems is restricted on a strict need-to-know basis. Role-based access controls are enforced, and all internal access is logged and auditable.
- Intrusion Detection: 7t77 maintains automated systems to detect and alert on unusual access patterns, brute-force attempts, and other indicators of unauthorised access.
- Third-Party Security Audits: 7t77's platform infrastructure undergoes periodic security assessments by qualified third-party security professionals.
10 Cookies & Tracking Technologies
7t77 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, maintain your session, and analyse platform usage. The following categories of cookies are used:
- Strictly Necessary Cookies: Essential for the platform to function. These include session management cookies that keep you logged in, security tokens that protect against cross-site request forgery, and load balancing cookies. These cannot be disabled without breaking core platform functionality.
- Functional Cookies: Used to remember your preferences, such as your language settings and display preferences, so that the platform behaves consistently across sessions.
- Analytics Cookies: Used to collect aggregated, anonymised data about how players use the platform — which pages are visited most frequently, how players navigate between sections, and where technical errors occur. This data is used solely to improve platform quality.
- Responsible Gaming Cookies: Used to track session duration and support the operation of session time limit tools that you have activated in your account responsible gaming settings.
7t77 does not use third-party advertising cookies or cross-site tracking cookies that share your browsing behaviour with external advertising networks. All cookies set by 7t77 are first-party cookies limited to the 7t77.io domain and its necessary operational subdomains.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in to the platform. Disabling analytics or functional cookies will not prevent you from using the platform but may result in a less personalised experience.
11 Your Rights
As a 7t77 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at [email protected] with a clear description of your request. We will acknowledge your request promptly and respond within a reasonable timeframe.
- Right of Access: You may request a copy of the personal data that 7t77 holds about you, along with information about the purposes for which it is processed and the categories of data involved.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data. This right is subject to limitations where continued retention is required for legal compliance, fraud prevention, or ongoing dispute resolution.
- Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
- Right to Data Portability: Where processing is based on your consent or on a contract between you and 7t77, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
- Right to Object: You may object to the processing of your personal data where that processing is based on legitimate interests. You have an unconditional right to object to processing for direct marketing purposes at any time.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
12 Minors
The 7t77 platform is strictly intended for adults aged 21 and above. 7t77 does not knowingly collect personal data from individuals under the age of 21. Our KYC verification process is specifically designed to detect and reject registration attempts by underage individuals.
If 7t77 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted promptly and the associated account will be permanently closed. If you have reason to believe that a minor has accessed or registered on the 7t77 platform, please contact our support team immediately.
13 International Data Transfers
The operation of the 7t77 platform involves the use of third-party service providers whose infrastructure may be located outside Bangladesh, including in data centres located in other jurisdictions. Where personal data is transferred to a third country, 7t77 ensures that appropriate safeguards are in place to protect the data in a manner consistent with the standards described in this Policy.
Safeguards for international data transfers include contractual data protection clauses in agreements with all service providers who process 7t77 player data outside Bangladesh, ensuring that those providers are bound by data protection obligations equivalent in effect to those described in this Policy.
Game providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, and Microgaming operate under their own privacy policies and data protection regimes. These providers receive only the minimum technical session data necessary to deliver their games and do not receive broader personal data profiles of 7t77 players.
14 Changes to This Policy
7t77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made — meaning changes that significantly affect your rights or how your data is used — we will notify you by account notification, email, or a prominent notice on the platform, with a minimum of 7 days before the revised Policy takes effect.
The effective date at the top of this Policy will be updated each time a revision is published. Your continued use of the 7t77 platform after the effective date of a revised Policy constitutes your acknowledgement of the updated practices. If you do not agree with a revised Policy, you should cease using the platform and contact support to request account closure.
The most current version of this Privacy Policy is always accessible at https://7t77.io/privacy-policy.
15 Contact Us
If you have any questions about this Privacy Policy, wish to exercise a data rights request, or wish to raise a concern about how your personal data is being handled, please contact the 7t77 team through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week, directly from your account dashboard. Average response time: under 3 minutes.
- Support Email : [email protected] — please include "Privacy Request" in the subject line for faster routing to our data protection team.
- Response Time: All privacy-related enquiries will receive an initial acknowledgement within 24 hours and a substantive response within 7 business days.
7t77 takes every data rights request and privacy concern seriously. Our support team is trained to handle sensitive data-related communications with discretion and in strict confidence.
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